Imagine if John (an avid poker player)
visits your website. You sell a book
that helps him improve his poker game.
He's highly interested in what you have
to offer, but he's just not ready to
purchase yet. He's still recovering from
that extended holiday and needs to pay
off the credit card that he maxed out
playing poker online.
He sees a form on your site asking if
he'd like more detailed information, and
so he fills in his name and email
address. Within seconds an email is sent
to John with a short summary of the
benefits offered by your book and a
couple of useful tips he can use right
away.
A few days later, John receives another
email that goes something like this:
"Hey John, I know you're quite
busy, especially with the holiday
period coming to an end, but I just
wanted to get in touch with you to let
you know we've got a special coming up
for that 'How to win at poker'
handbook you've always wanted."
John's forgotten that he'd been
looking to buy a book like this and this
email reminds him that he needs to
improve his game. John adds buying the
handbook to his "To Do" list and goes
about his daily business.
Another few days later, John receives
another email; again, reminding him that
the special is about to end alongside
another juicy tip that's in the book.
John realizes he doesn’t have much time
now, and goes off to purchase your "How
to win at poker" handbook.
Every email sent to John was automated.
You didn't have to wait for him to
subscribe, you didn't have to personally
address John, nor did you have to send
him an email every few days.
The example above shows how a series of
auto responder emails can be used as a
powerful “hands off” marketing tool for
your web site.
Now, take a few minutes and think to
yourself, "How can I use auto responders
on my web site?"
No, seriously. Stop and think. This
simple exercise could easily add another
stream of revenue to your web site that
you didn't know existed.
But I don't sell anything online!
Auto responders can work for ANY
business. You don't need to be selling
something online for them to work. For
example, let’s pretend you have a hair
styling business. You cater towards
young men looking for a modern,
attractive hair style. Part of your
service includes helping them select a
hair style that greatly enhances their
facial features and gets them the
compliments they're after from the
ladies.
On your website, you setup a simple
form, something like: "Guys, get the
hair style that'll get you noticed. Free
email report shows you how."
Once John's filled in the form, he gets
an email with a summary of tips about
the type of hair style suited for men
with different features. It also
mentions that you're an expert in this
field and your salon regularly helps men
go from dud to stud in less than an
hour.
A few days later, John receives yet
another tip -- this time on how washing
his hair with a different shampoo can
lead to different results. John starts
to see how much of an expert you are,
but also how much he'd rather just pay
someone to take care of all this for
him. He hasn't got much time now since
he's started killing those poker sites.
And so off he goes to call and make an
appointment at your salon.
What else should I know?
The content in your auto responders need
to be useful. Whilst including marketing
hype purely about your product and
services can work if there is a strong
interest, you'll usually need to provide
relevant tips and information to keep
your subscriber engaged and ready to
pull out their wallet when need be.
You should opt to use personalization
(custom fields), which includes the
ability to address John by his first
name, as that greatly increases response
rates.
Finally, you should TEST your auto
responders. Make sure they aren't
trapped by spam filters, make sure the
subscribers are receiving the auto
responders in the order they're meant to
be and so forth.
Armed with this new knowledge, you
should be able to add an additional
stream of revenue that could do some
serious boosting to your profits. Some
online businesses use this single
marketing strategy as the sole way of
getting new clients. They do this
because it works!
Now, have you decided how you're going
to use auto responders for your
business?